asked questions


Yes ! Contact us via Instagram (@out_there_vintage) with
the specific pieces of clothing you want to purchase. We will
then provide you with the TWINT phone number to send the
payment to

  • PayPal
  • Credit Card: Visa /Mastercard / AMEX / Discover / JCB / Diners Club.
  • Klarna.
  • Sofort.
  • Apple Pay
  • Google Pay
  • TWINT (via Instagram DM).


  • Orders in Switzerland: 3-5 Business Days.
  • Orders in EU: 7-10 Business Days.
  • Orders Beyond CH + EU: 10-21 days.
Once your order is fulfilled and shipped, you will receive a confirmation e-mail with the code to track your parcel.
  • Yes ! Returns are possible for 7 Days following the delivery of your order. The full refund of the items and the return shipping cost will be completed once we have them back in our possession. Contact us at

  • Please take time to carefully read through product descriptions for sizing and other details. Keeping unnecessary returns to a minimum helps OTV run smoothly and reduces our common impact on the planet (packaging, washing, transport…).


  • By e-mail: mail now (for returns) mail now

  • By phone: +41 78 224 37 86 (Call / WhatsApp)

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